Policies

Thank you for shopping with Wolfie's Wardrobe!

Refund Policy


We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges:

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Sale items will be refunded at the price paid for them, not including shipping.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

If the item was damaged in transit, you must provide photos of the condition it was received in. It will be assessed on a case by case basis.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wolfieswardrobe@gmail.com.

Exempt Goods

The following are exempt from refunds:

Gift cards

Partial refunds may be granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error. This will be handled on a case by case basis.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at wolfieswardrobe@gmail.com

Shipping

Please do not send the product back to the manufacturer. Email wolfieswardrobe@gmail.com for return address.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please see, we cannot guarantee that we will receive your returned item.





Shipping Policy





ORDER PROCESSING:

Please allow 3-7 business days to process your order. We are a small business where every item is handmade, which is why our processing times are a bit longer! Expect an email within 3-7 business days to let you know your order is on the way!



DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and

displayed at checkout.